Getting paid, without chasing

Invoices that chase themselves. A button on every invoice so a customer can pay it on their phone while they are standing in the driveway. Your Google review link going out with every job.

All of it is sitting in Xero right now, switched off.

The gap is not capability

The useful automation in this market is not exotic. It is Xero’s invoice reminders and its pay-now button, and on the job software side it is booking confirmations, on-the-way messages and quote follow-ups. Almost all of it is included in subscriptions businesses already pay for, and almost none of it is switched on.

The gap is not that the software cannot do it. It is that nobody has gone through the checklist.

What we switch on

Get Paid — for anyone running Xero.

Automatic invoice reminders. A heads-up before it is due, one on the day, and two after — written in your words, not ours. You tell us which customers should never be chased automatically and we leave them out.

A Pay now button on every invoice. Card, Apple Pay, Google Pay. They pay from the invoice instead of writing down your BSB.

Payments that match themselves back. Card payments land against the right invoice, and the fees go to the right account, so nothing lands on your bookkeeper.

Your Google review link on the invoice. Short, neutral, at the bottom. Reviews are the single biggest thing that decides whether a stranger rings you instead of the next bloke.

Set up, tested against a real invoice, and handed over as one page showing what is running and how to switch any of it off yourself.

What it costs

One-off, invoiced when it is done. Prices include GST. There is no monthly fee and nothing to cancel.

Xero itself costs you nothing extra — you are already paying for all of it. The only new cost is the card fee when a customer actually pays by card, and we give you that in writing before we switch anything on, including what it works out to on a typical invoice of yours.

Being straight about one thing

The review link goes out with the invoice, not after you get paid. Xero cannot trigger anything when a payment lands — it simply does not have that feature — so the ask rides along with the invoice itself.

If you are running job software as well, that can do it properly, on payment. Worth a conversation if reviews are what you actually care about.

What we do not do

We do not link two systems together as a standard job. Connecting your job software to your accounting is real work and real ongoing risk — something at the other end changes and the link breaks quietly. If you need one, we will scope it and charge for the time, and we will tell you honestly whether it is worth it.

We do not do your bookkeeping. Bank rules and bill capture are a different job.

We will not build an AI that answers your phone. Customers ring a tradie when something is wrong or urgent, and putting a bot in front of that conversation is how you lose the job. We say that publicly rather than as a fine-print exclusion.

We will tell you when something is not worth automating for a business your size. Half of what people ask us to switch on would save four minutes a month and cost more than that to keep working.

How we make sure it does not embarrass you

Everything here sends messages to your customers, in your name. A misfire is not our problem to explain — it is yours, at the worst possible moment. So four rules apply, and none of them are optional:

• You approve the words. Every message is written, shown to you and signed off before anything is switched on. We do not draft in our voice and hope.
• It goes out staged. New automation runs on a handful of invoices first. If it is wrong, it is wrong in front of three people rather than three hundred.
• There is a documented way to turn it off. Written down at handover, so you can stop it at six on a Saturday without ringing anyone.
• There is a cap on what can go out. The classic failure is a loop firing two hundred messages at one customer. A limit is what stops it.

The review ask goes to every customer

There is no setting to skip the ones you would rather not ask, and we will not build one.

Google banned that outright. Filtering who gets asked — or asking everyone but only showing the Google link to the happy ones — is treated as rating manipulation. The penalties do not stop at deleting reviews: Google can pause new reviews on your profile, put a public banner on it saying fake reviews were removed, and suspend it. That lands on your profile, not ours. And there is precedent for it costing real money — a hotel operator was fined $3 million in 2018 for quietly leaving unhappy guests off the list.

We would say the same without the fine attached. Reviews you filtered into existence are worth nothing to the person reading them, and a tradie who answers one bad review well looks better than one with a suspiciously perfect page.

Common questions

What if I do not know what is possible? Most owners do not, and that is normal. We start from the Xero checklist and show you what is already sitting there switched off.

Will this replace whoever does this by hand now? No. It stops the repetitive part — the reminder that should have gone out a week ago — not the judgement.

What if I am not on Xero? Tell us what you are on. If you are on job software as well, there is more we can switch on, and we will tell you what.

Do you use AI to talk to my customers? No, and we will not build that for you even if asked.

Can I turn the review ask off for a customer I would rather not ask? No, and that is on purpose. See above.

What happens if I want it all switched off later? Every switch is written down on your handover page and none of them need us. It is your Xero.

Related services

• Job Management Software — if the whole job is running on memory and not just the invoicing, that is the bigger fix. This page is the cheap first step; that one changes how the work actually runs
• Business Email — reminders and invoices only get read if your mail is set up so it does not land in junk
• Tech Health Check — if you would rather someone went across the lot than switched on one thing

Next step

Tell us what you are running and book a 20-minute technology conversation. Most people leave it knowing exactly what would get switched on and what it would save them.